I wasn’t familiar with any funeral homes in the Eldersburg area, so I just started cold calling. My dad had passed away and I was in charge of making all of the arrangements. I have never had to do anything like this before in my life and was feeling very overwhelmed with everything. After calling a few funeral homes, I was feeling more and more like I can’t do it. That was until I called Mr. Zumbrun. I have never met Mr. Zumbrun and had never even been to his funeral home, but within 60 seconds of speaking with him on the phone, I knew he was the person I needed. He made me feel at ease immediately, I felt like the weight of the world was taken off my shoulders, he understood my needs and immediately stepped in to help me and guide me throughout the process. Mr. Zumbrun takes charge of everything, he never pushes you off to an employee to help you, he himself handles it. Even after I signed the contract for his services, Mr. Zumbrun answers his own phone calls and helps you himself. His funeral home, was just that, a home. It was very spacious and could accommodate dad’s very large family easily. It was a very comfortable environment. We had a few special requests, that Mr. Zumbrun had no problems accommodating. Mr. Zumbrun went beyond the services that we contracted with him, he guided me with additional information on other things that needed to be handled. He is hard working, detail oriented and has an honest work ethic, he handles every detail with the utmost respect for his clients. It was a pleasure to deal with Mr. Zumbrun and I recommend Jeffrey N. Zumbrun’s Funeral Home highly.